A capture is queued or failed
Check your connection and AI Token balance, then open the capture and retry. A URL may also fail when the source website blocks automated reading.
Help with LaterDone
Support
Send the details of what happened, the capture method you used, and any message shown by the app.
Contact support
Email Sebastian directly. The button opens your default mail app with the LaterDone address and subject filled in.
Email LaterDone SupportCommon questions
My purchase is not visible
Open Wallet or Settings and choose Restore Purchases. Make sure the device uses the Apple Account that made the purchase and that iCloud Keychain can recover the same anonymous LaterDone profile.
How do I cancel Pro?
In LaterDone Settings, choose Manage Subscription, or open Apple Settings, tap your name, then Subscriptions. Deleting app data does not cancel Apple billing.
How do I delete my account data?
Open LaterDone Settings, scroll to Data, choose Delete My Data, and confirm. This deletes LaterDone captures and app account data but does not cancel an Apple subscription.
AI output looks wrong
Compare the result with the original source and use Edit to correct fields or checklist items. Do not rely on AI output for emergencies or high-risk professional decisions.